TTI Introduces Flexible Business Center Services
TTI’s New FLEXIBLE Business Center Options Helps Hoteliers Balance Guest Service and Operations
Provider of self-service business solutions is redefining the guest experience by ffering flexible packages to fit every hotel's unique setting; Packages include Free-to-Guest, Semi-Free Access, Traditional Paid Access and More. . .
New York—February 2, 2010— Flexibility isn't as easy as it may seem, especially when hotel owners and
managers are trying to balance guests' Business Center demands with those they can actually afford. That's why TTI Technologies, based here, has developed a series of FLEXIBLE Business Center package options designed to fit each property's unique setting.
"Business owners are coming to realize that FLEXIBILITY is key to stability during this challenging economic time," said Steve Blidner, TTI president. "This is especially true in the hotel Business Center environment, where guest service structures vary from property-to-property and budget-to-budget. That's why in 2009, TTI began looking at our Business Center services from many different angles, and what we found was that 'FAMILIARITY' with the desktop and 'FLEXIBILITY' with payment structure are the two areas that were lacking . . . until NOW."
In August 2009, TTI made guest computing easier for travelers by deploying new Business Center software that features a familiar home office experience by providing the entire Windows System on the PC desktop. Users around the world now instantly recognize the desktop, select their browser of choice (Internet Explorer, Firefox, Google Chrome and Safari), and open/edit documents in their preferred program. With the enhanced Desktop, Blidner said usage rates have been on the rise.
"Now that users are happy, we're focusing on owners and operators by making guest-computing affordable via
flexible package options," he said. "To charge or not charge is no longer a challenge. TTI lets you do both."
Going for the Bronze, Silver, Gold or Platinum
TTI recognizes the importance of offering multiple options to fit the unique needs of each property. Whatever the choice, TTI is now offering a custom package to fit each hotel's or brand's requirements:
Bronze Access is ideal for properties looking to maintain the hotel's current hardware with added software features for guest privacy and security. The company will work with management to certify existing hardware and ensure compatibility with its Business Center software. If desired, Dell® equipment can be purchased from TTI and sent to the property for easy plug and play installation.
Silver Unlimited Free Access is designed for properties wishing to give guests UNLIMITED FREE access to the Internet. If desired, access codes can be generated to deter guests from using a workstation for extended periods of time.
Gold Semi-Free Access is designed for properties wishing to give guests LIMITED FREE access to the Internet with the potential to earn revenue for extensive Business Center usage.
Platinum Paid Access is TTI's traditional Business Center model with a lucrative REVENUE SHARE program and no out-of-pocket expense. TTI takes the worry out of hoteliers' hands by providing premium Dell equipment and assuming all setup and on-going costs. TTI's commission program will add revenue to the hotel's bottom line while providing an enhanced amenity for guests. The Platinum Package is designed to complement the décor and atmosphere of each hotel.
FLEXIBLE Technology Development
Because TTI technology is developed internally, the company also has complete flexibility over upgrades and new product development. This is especially important when customers demand customization.
“Many Business Center providers use third-party software applications which can lead to costly fees for customers needing special features," said Alex Lerner, TTI Chief Technology Officer. "We developed our Business Center software in-house, and therefore own the source code."
What that means is, if a hotel decides to change its revenue model for Business Center services or add a special feature, it's simple and cost effective, he explained. TTI's Business Center technology is ABSOLUTELY FREE to most hotels. The company also enables hoteliers to choose from other add-on services, including providing Printer Supplies, PrinterOn.Net Features, All-in-One Fax/Copy Scanner units, Airline Boarding Pass Printing and more.
In addition, TTI offers a number of solutions to help hotels tackle operational needs, including:
ConciergeOnDemand (COD) allows guests to book transportation, sporting events, local sightseeing tours, restaurant reservations and more. COD is installed on a revenue share basis.
Scan2PMS captures data from driver’s licenses, passports and IDs and transfers to appropriate fields in the Property Management System. Scan2PMS reduces check in time, eliminates photocopying, streamlines marketing efforts, and enhances guest service.
Luggage Storage System is a self-service kiosk enabling guests to store their luggage. The system generates a code, calculates the storage fee and prints an adhesive luggage tag similar to the airlines. The tag is then affixed to the luggage and placed in storage.
For details on all of TTI's solutions, call (888) 692-4262 x201 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .

