Empower your guests through
Self Service Applications!

Imagine customizable flight information displays anywhere in your hotel. Whether you target business travelers, leisure travelers or both, bringing more value to guests and keeping them longer in your hotel are keys to success. The microFIDS flight information system can help you do both. Guests get up-to-the minute flight information

TTI has solutions to speed up
check-in and guest services!

Businesses are looking for technology to expedite guest check-in, improve operational efficiencies, and protect assets from false chargeback claims and erroneous personal identification. TTI addresses these needs and more with Scan2PMS which instantly captures guest data from driver’s licenses, passports and IDs.

Grow your guest satisfaction
with solutions from TTI!

TTI offers the most advanced solution for hotel Business Centers today with a virtual “at home” experience. Guests instantly recognize the Windows® desktop, select their browser of choice, and take advantage of full PC functionality. Our familiar desktop solution eliminates the confusion and learning curve often associated with typical Business Center environments.

Flight delays taking  guests out
the hotel before they have to go?

When you implement microFIDS, your guests can get up to the minute flight information, keeping guests at your hotel. Guests can scan boarding passes for instant display of their flight information Way-finding, traffic and weather information as well as paid ads or hotel promotions displayed onscreen. 

World-Class Customer Service!

TTI offers World Class Support by trained technicians who understand the importance of efficient service. We take ownership in knowing your hotel guest’s Business Center experience is in our hands and go above and beyond to ensure complete satisfaction. 

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TTI Designs Business Center for Renaissance Hotel 57 New York

TTI Technologies Streamlines Customer Service for Hotel Guests

New York—October 12, 2010—TTI Technologies, the hospitality industry’s leading provider of Driver’s License/Passport Scanners, Business Centers, Concierge Services and other hotel solutions was selected by Renaissance New York Hotel 57 to design and install their new business center.

Previously, the Renaissance New York Hotel 57 outsourced their business center, where guests paid a nominal fee for usage. Earlier this year, management decided to switch the business center to a mostly-free environment, providing an additional amenity for guests.

"When evaluating value-added services and amenities for guests, we did not realize the degree to which people would access and utilize a free business center,” said Steve Batta, General Manager of Renaissance New York Hotel 57. “The costs and challenges in operating our own business center were apparent.” Batta went on to share, “We completely underestimated the costs of guest service and the expense of running a business center. TTI was able to create and implement a solution that pleased our guests and did not raise cost in the hotel.”

“It’s our experience that properties want to offer exceptional service, and we know they need to try various options to validate theories,” stated Steve Blidner, President TTI Technologies. “Therefore, we created a hybrid solution for Hotel 57 where guests receive certain services for free, yet pay for extensive usage. Now, each guest receives 15 minutes of free internet access within a 24-hour time period and printing is charged from page one. With this new solution, Renaissance New York Hotel 57 not only eliminated the expense of maintaining the business center equipment and paying for toner and paper; they also now receive revenue for paid usage and have a courtesy phone for 24/7 support. In addition, hotel guests now have access to popular features, including Skype phones, webcams, fax/copy/scan services, and remote printing from PDAs and laptops.”

About Renaissance New York Hotel 57

Renaissance New York Hotel 57: Where modern couture meets classic elegance. At the center of one of New York's most sophisticated neighborhoods, our boutique hotel on Manhattan’s East Side was designed by designer/artist Jordan Mozer. It’s the perfect complement to East 57th Street and Lexington Avenue’s prestigious galleries and fashionable shops. The hotel’s 200 guest rooms rival the finest boutique hotels in Manhattan; featuring a contemporary European design with warm birch wood paneling, flat-panel televisions, and spacious marble bathrooms. The hotel’s Opia Restaurant & Lounge serves casual French cuisine. The hotel is conveniently located near Bloomingdales, Central Park, Carnegie Hall, and some of New York's finest dining and museums.

Read more about Renaissance New York Hotel 57 here.