TTI has built a solid foundation with talented team members who work in harmony to obtain powerful goals. Our company spirit is demonstrated in our actions and in our respect for customers.
We are committed to providing value added services with a fresh and leading edge approach.
At TTI we understand the importance excellent service plays in repeat business and take pride in knowing our dedication contributes to the success of our customers. At TTI, Customer Service is our passion.
Thousands of companies daily depend on TTI’s intuitive business centers, kiosk solutions and ID scanners for the hospitality industry. With our international headquarters in New York and satellite offices in Phoenix, San Francisco, Boston, Ft. Lauderdale, and Mumbai, we are well equipped to anticipate and deliver exceptional service.
We believe that the people involved with empowering your guests through self service applications makes all the difference, and our executive team is with you all the way.
Founder & CEOAs CEO and founder, Steve guides TTI’s overall strategy, annual goals and objectives. His background includes more than 30 years in the self-service industry with a track record of leading startup companies to success.
Having been raised in the industry through his father’s business, Steve took over sales and operations for the company at the age of 25. Five years later, he executed a merger with a NY-based company then sold to one of the largest industry competitors, Gordon and Thomas Companies (G&T) – which operated more than 40,000 units. As part of the transition, Steve joined G&T as Sales Manager for the tri-state NY area and was onboard for eight years.
Steve launched TTI in 1991 as a telecommunications and Internet provider. He has since grown the company to millions of dollars in revenue and more than a dozen solutions – all of which were developed by listening to customer’s needs in their quest for operational efficiency. Through Steve’s leadership, TTI was one of the first to install public Internet kiosks in the NY area. Steve’s passion for customer service and integrity are evident as he interacts with customers on a daily basis to ensure complete satisfaction.
President and CTO
As President and CTO, Alex is responsible for the strategic direction, research and management of TTI’s intellectual property. He works closely with TTI’s customers to analyze current processes and identify innovative technology to improve operational procedures. He also oversees software, hardware and interface development and ensures successful field deployment.
Alex joined TTI in 2004 following the acquisition of Public Internet eXchange (PIX) where he served as the CTO. PIX provided easy-to-use, high-performance Internet Kiosks for public venues including coffee house, hotels and transit locations. Prior to PIX, Alex was the Vice President of Operations for Golden Screen, the leading out-of-home Internet based self-service provider. Golden Screen started activity in the United States in 1995, and by the end of 2000, was the sole provider of internet kiosks for the city of NY.
Alex has a Practical Engineer degree in Physics and more than 15 plus years of product, architecture and business development. With a primary focus on guest-facing solutions, Alex is uniquely positioned to lead TTI’s technology directive.
VP ServiceYury is Vice President of Service and responsible for the configuration, installation and on-going maintenance of TTI’s solutions. Yury is a veteran of customer service with more than 28 years of exceeding client’s expectations.
Prior to TTI, Yury devoted 20 years as Regional Service Manager at Gordon and Thomas Laundry Cos. He was involved in various new technology projects including Danyl and Set-O-Matic Smart Card Systems for laundry equipment. Yury was also responsible for routing technicians to more than 10,000 laundry units — ensuring service and maintenance was performed at the utmost level for guaranteed customer satisfaction.
In the 1990’s, Yury was an instructor for F·E·G·S (Federation Employment and Guidance Service, Inc.), the largest and most diversified private, not-for-profit human service organization in the United States. In his role, Yury utilized his experience and expertise in the major appliance industry to teach others trade specifics. Yury also provided job placement advice assisting F·E·G·S attendees who wished to pursue a career in the industry.
VP OperationsNeil oversees operations working hand-in-hand with the service department to streamline TTI’s installation scheduling and customer support. He is committed to putting the customer first and providing efficient service for clients and their guests.
Neil began working at TTI in 2004 as a business center and internet kiosk field technician and later earned several promotions due to his hard work and ethics. Prior to TTI, Neil held positions in both the retail and finance industries.
Neil is a 2004 cum laude graduate of the University of Albany (N.Y.). His degree is in business administration with a split-concentration in marketing and management and a minor in economics.
Vice President of Sales
Tim joined the company as Vice President of Sales with the goal of expanding TTI’s solutions throughout the hospitality industry. His 25 plus years of experience as a Sales Manager and Key Account salesman traveling throughout the US, is representative of his ability and willingness to build relationships and meet with customers and partners to achieve common goals. His focus on customer service and follow through dovetails well with the business philosophy at TTI.
Beginning his career with American Home Products (a Fortune 50 Company) where his last position was Eastern Region Manager for Institutional Sales, he took over the biggest accounts in the US for other consumer products firms like Philips Electronics. Velcro and Home Products International. Tim is a frequent traveler that uses a consultative approach to selling. His customers know him as the salesman that returns calls promptly and can be counted on to follow through with requests. Already a member of MLA, he is looking forward to joining associations that reflect the passions of the hospitality industry.
Sr. Account Manager
Nick Sciurba offers more than 15 years of experience in hotel and convention management, with 20 years in hospitality technology systems development and sales. Prior to joining TTI, he founded consulting consortiums,
GreenPathAmerica and the Green Lodging Council, with the focus on offering operational analysis services and best practice green technology solutions. Nick had received contract services with SaaS based companies, Innroad and
Skyware Hospitality Solutions, implementing their sales and marketing road maps. Additional contracts included strategic marketing services for Verve Living Systems and a performa analysis for the Trump Hotel, Las Vegas.
Before entering the technology sector, he was Director of Conference Services at Harrison Conference Centers, followed by General Management positions at the Sugarbush Resort and Bolton Valley Ski areas in Vermont.
After that, he also served for 15 years as Vice President, Hotel Systems for Visual One Systems, acquired by Agilysys. Nick is a graduate of C.W. Post, Long Island University, with a 4th Degree in the Knights of Columbus Council
15590, residing in Bucks County, PA. An active sports enthusiast, Nick is a road and track cyclist, a three peat NYC marathon runner, and amateur tournament golfer.
Marketing, Branding, Public RelationsFor over twenty-five years I have shared my passion for marketing, sales, coaching and training with public and privately held companies. My strength and experience comes from time spent in Operations, Sales & Marketing; primary industry focus has been healthcare, hospitality, and technology.
“I take great pride in helping businesses grow and move in new directions. I have found my greatest asset is taking a company’s goals and objectives and turning them into strategic and tactical action plans for success!”
Business Director for TTI in Mexico
David has worked in the Technology industry since 1978 developing software with IBM and focusing in the Mexico and Latin American Hospitality Market as a Systems developer and a Data Center Services Provider. In 1986 was the Systems Director for what used to be Inns of the Americas, this Company was based in Dallas and controlled the operation of 23 Hotels (Holiday Inn’s) in Mexico, Panama, Puerto Rico, including 3 properties in Texas. In the middle of 1986 was called on by David Berkus to set-up and manage all the CLS Mexico and Latin America offices, as the General Manager & Latin America Sales Director. David handled sales directly in and from Mexico and built a Business Partner’s organization in several Latin American Countries in combination with NCR and Unisys, until David Berkus sold his Company to MAI at the end of 1990. David then started his own Consultancy, Sislight, offering the back office systems expertise he had developed through the years during his association with CLS. Since 2001 David focused on the local Independent Hotel operations, and had designed a hotel front office System, a point of sale system, a food and beverage costing system, a work order system, and the Back Office ERP System, which we converted to a graphical solution over the PROVIDEX development and execution platform. Over the years he has built a loyal user base of customers, several of them with more than 12 years of continual service relationships.
In The News
Check out Steve’s article in Hawaii Hospitality, pages 16-17