| Testimonials |
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"Guests today demand instant access to information via electronic communication. TTI offers a variety of solutions that streamline guest computing, whether it's a phone card kiosk, ATM, Boarding Pass Printing Station in the hotel lobby or a dedicated self-service business center. Since we've partnered with TTI, our guest service scores have increased and our staff stress levels have decreased." "We have been searching for a passport/driver's license scanner for some time. Based on our existing relationship with TTI for our automated business center, we gave TTI's Scan2PMS solution a try. We were very impressed with the ease of operation and functionality. The installation was performed in a timely manner without interrupting the front desk personnel. We have since installed Scan2PMS in two other hotels and will add the scanners to the rest of our properties in the near future." "Partnering with TTI to provide our hotel with an automated business center, which includes an all-in-one fax/copier/scanner/printer and boarding pass printing, has many benefits. TTI is New York based, came highly recommended, the customer service team is easily accessible, and the technology is extremely affordable. Because we place such a strong emphasis on guest service and satisfaction, and because guests are demanding personal access to computers, we knew it was time to design a dedicated business center into our floor plan. TTI does it right." "Previously, we were operating with a single guest computer with limited functionality. We needed a partner with expertise in business center operations to meet the demands or our guests - especially our high-end business travelers. Our guests require access to printing, scanning, email and the Internet via the very latest technology and equipment. We selected TTI because of their impeccable reputation in the industry and long-standing relationship with Millennium Hotels." "Previously each of our Hostels sold luggage tags and prepaid phone cards from the front desk, but due to the high-volume demand for these items, the cash handling became too cumbersome and slowed operations. We turned to TTI, who provides our lobby kiosks with consistent year round service, to build us a customized solution. Within two months, we had a working prototype and now have a system in place that exceeds our expectations and meets all of our guests' needs."
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