by tti | May 15, 2018 | Security
New York – The hotel business is changing. According to Travel Weekly News, 6% of intended travelers have cancelled due to fear. Hotels today face the unique challenge of pre-serving Hospitality while protecting the guest. TTI Technologies understands this….and knows how to fulfill that challenge. Business and recreational travelers demand safe and secure hotel accommodations. “We know who our guests are because TTI’s Scan2PMS knows. All our guests’ license or passport information is securely scanned in seconds into the property management check in screen, it ensures accurate information, guest photo for guest recognition which is very helpful if they lose their key or for Concierge recognition.” this from Glenn Isaacs, VP Hotel Systems, Empire Hotel Group. TTI Technologies PMS™ is the leading solutions provider of ID/ Passport Scanners for independent hotel operators. “Now Hoteliers can ensure that their property provides as secure an environment as possible, while maintaining friendly customer service” says Steve Blidner, CEO TTI Technologies. Click here for more information on TTI Technologies...
by David Morris | May 2, 2018 | Security
Press Release DESKO GmbH 30th April 2018 DESKO and TTI Scanning Solutions provide hotel solution to speed up check-in process Upon arrival at the hotel reception desk, guests provide extensive personal data, e.g. name or date of birth, before they will be handed over the room key. Most often the agent behind the desk populates these details manually, a time-consuming and error-prone process resulting in waiting times and faulty customer information. To streamline the check-in process and avoid queues in front of the reception desk, DESKO and industry leader TTI Scanning Solutions work together to automate and speed up data collection at check-in, thereby increasing accuracy and guest satisfaction. Efficient combination of hardware and software DESKO´s multifunctional scanning solution PENTA Scanner® and TTI´s software application Scan2PMS provide an efficient combination of hardware and software for a fast and convenient check-in process customized to the needs of the hotel. The PENTA Scanner® is an intuitive device allowing hotel staff to perform quick and reliable scans of documents such as passports, ID cards and drivers´ licenses. The staff member simply places the ID document on the scan window. The PENTA Scanner® captures ID and image data within seconds. In a next step, TTI´s application Scan2PMS automatically extracts all relevant guest information and populates the data directly into the appropriate fields of the hotel´s Property Management System (PMS). If desired, a digital image of the ID document or the facial photo can also be extracted. The collected information can be stored in a customer database for e.g. bonus programs or post stay marketing activities. Additionally, the accurate and fast ID authentication for...
by David Morris | Apr 18, 2018 | Business Center
FOR IMMEDIATE RELEASE April 18, 2018 – New York, NY – TTI Technologies, best known for their beautiful customized Hospitality Business Center software that is safe and secure for guests, consistently receives high accolades for the service of its TTI Business Center Solution. “Our hotels asked and we listened”, says TTI CEO Steve Blidner, to provide a new look at alternatives to the traditional Business Center and other ways to meet the technology needs of their guests. “We have been providing Hospitality Technology since 1991 and embrace the advent of tablets, cell phones and all the devices that have changed our daily work life” said Blidner. “We’ve released new solutions that focus in on what guests still want out of business centers, such as boarding pass printing and support for business presentations, while allowing the hotel to promote their amenities, services, and partners.” Below are four ways to make money with your free to guest Business Center software: Post Guest Promotions: Says Glenn Isaacs, Vice President-Empire Hotel Group, NY, NY, “We have used TTI as our exclusive business center solution provider for years; here’s why. Their new software module, TTI Access Portal prompts the guest for their e-mail. If entered we send them our hotel offers and promotions. Marketing to existing guests is a powerful channel for us. We are provided a source of fresh data that we know to be accurate. Not only have we increased our room sales at our properties, we are now able to bypass the OTAs in many cases thereby earning us more money”, says Mr. Isaacs. “We have our own web portal where...
by David Morris | Apr 12, 2018 | Business Center, Security
TTI Offers Solutions on how to Avoid the Risk of an Unsecured Business Center FOR IMMEDIATE RELEASE April 12, 2018 – New York, NY – TTI Technologies, best known for their customized Hospitality Business Center Kiosks that are safe and secure for guests, knows how difficult it can be to manage operations throughout hotel properties. An area that is often overlooked is the software lock down of each PC in lobbies or business centers. TTI Technologies has a key objective in securing the guest user experience in every hotel we install. Brands and independent hotels have realized the value of managed business centers. Guest information must be wiped clean after each usage. Additionally viruses, illegal downloads and the blocking of pornographic material is critical for a safe environment. Every Hotel General Manager has enough challenges to cope with and shouldn’t have to be concerned whether or not guest information is erased after each session. And on top of that, the task of maintaining regular Windows or Mac updates, latest version of anti-virus and content filtering. This eliminates the need for utilizing resources to address these issues with guests. TTI Access and other products from TTI Technologies are designed to solve these problems and more. TTI protects business centers from viruses, keep guests from visiting inappropriate websites, and prevent guests’ valuable data from being stolen: Install, configure and maintain these software functions from TTI and you’ll be well on your way to creating a pleasant guest technology experience. Fact: TTI listened to their Users and uncovered below the top priorities for a successful managed Business Center. System staying online and...
by tti | Jan 30, 2018 | Security
Hotel ID Scanning Solution: Direct integration of WebRezPro Property Management System and Scan2PMS streamlines efficiency and boosts security Calgary, AB –Jan 30, 2018 – World Web Technologies Inc. (WWT) is pleased to announce a direct interface between its WebRezPro cloud property management system (PMS) and TTI Technologies’ Scan2PMS, an hotel ID scanning solution, and passport scanning solution. The direct interface between WebRezPro and Scan2PMS provides increased efficiency to the modern hotelier, resulting in a higher level of customer service. TTI Technologies’ scanning solution can scan over 2,500 types of international identification cards (IDs) including driver’s licenses, government IDs and passports. Once scanned, Scan2PMS automatically sends the guest’s photo and contact information to the WebRezPro system. This process can speed up the check-in process, improve the accuracy of data and provide extra security against lost room keys and chargebacks. Steve Blidner CEO of TTI stated, “On top of the system’s ability to protect guests against identity theft and hotels from false charge-back claims, Scan2PMS streamlines guest check-in and captures guest history data for post stay marketing. With accurate and validated guest information, hotels can stay in touch with guests before, during and after their stay which greatly assists with building guest loyalty and brand differentiation. Scan2PMS is all about providing personalized, welcoming service that is both safe and effective.” WWT President Frank Verhagen said “We are thrilled to partner with TTI Technologies, a leading provider of hospitality scanning solutions. We strive to offer tools to our clients that will save them time and provide more accurate information and security to their lodging operations. Scan2PMS offers an ID scanning solution that...
by tti | Jan 23, 2018 | Business Center
January 23, 2018 – New York, NY – The use of tablet computers has exploded in recent years, with good reason: Tablets are fantastically powerful business tools, which is why more and more businesses are turning to them for their everyday IT needs. Tablets such as the Microsoft Surface Pro also provide space saving technologies and a pleasing user experience; which is why they are the platform of choice at the Carnegie Hotel in New York The Carnegie Hotel is a modern and intimate boutique NYC hotel for the discerning business traveler. With an atmosphere of polished elegance, fine architecture, and custom designed Italian furnishings, the typical business center would not be suitable. Guests, who require business center applications such as printing boarding passes, are issued by the front desk a Microsoft Surface Pro. Hotel guests are free to roam and vacate the lounge and lobby areas while staying connected to a wireless printer. LoJack is installed to remotely keep track of the tablet if the need arises. Smaller Spaces are easily handled using Tablets instead of Traditional PC’s Julio Vargas, General Manager of The Carnegie Hotel remarked “We are extremely happy with the creative solution that TTI provided us, as are our guests. We are delighted to partner with a company that understands our needs. “ Steve Blidner CEO of TTI states, “Business centers are still a service hotels need to provide, however, environments and guest requirements continue to change. Space has become an issue in many properties which opens the door to utilize these great new technologies.” TTI provides systems that allow guests to quickly...
by tti | Jan 9, 2018 | Security
Who Are Your Guests…The Pearl Knows! Is your guest really your guest? Authenticate with id and passport scans… know your guest with picture recognition so you can you serve them better… Authenticate with TTI’s Scan2PMS. New York – The hotel business is changing. According to Travel Weekly News, 6% of intended travelers have cancelled due to fear. Hotels today face the unique challenge of pre-serving Hospitality while protecting the guest. TTI Technologies understands this….and knows how to fulfill that challenge. Business and recreational travelers demand safe and secure hotel accommodations. “We know who our guests are because TTI’s Scan2PMS knows. All our guests’ license or passport information is securely scanned in seconds into the property management check in screen, it ensures accurate information, guest photo for guest recognition which is very helpful if they lose their key or for Concierge recognition.” this from Glenn Isaacs, VP Hotel Systems, Empire Hotel Group. TTI Technologies PMS™ is the leading solutions provider of ID/ Passport Scanners for independent hotel operators. “Now Hoteliers can ensure that their property provides as secure an environment as possible, while maintaining friendly customer service” says Steve Blidner, CEO TTI Technologies. Click here for more information on TTI Technologies Scan2PMS. ...
by tti | Oct 19, 2017 | Business Center
October 19, 2017 – New York, NY – What is the current status of the Hotel business Center? “It’s evolving,” Says Steve Blidner CEO of TTI, “Business centers are still a service hotels need to provide, however, environments and guest requirements continue to change. Space has become an issue in many properties which opens the door to utilize new technologies.” Smaller Spaces are easily handled using Tablets instead of Traditional PC’s “One such example” Blidner went on to say is The Americana Inn, In New York. “The property had limited lobby space however their guests still needed to print boarding passes. Also they wanted to provide a concierge, market services and set up a profit center. We worked with them on the design and installed a touch screen tablet with a keyboard in an enclosure which has their logo engraved. The software consists of pictures upselling their hotel, boarding pass links with local airport info, and a concierge link.” Rosa Wong, General Manager of the Americana Inn remarked “We are extremely happy with the creative solution that TTI provided us, as are our guests. Now we understand why they came so highly recommended. ” Guests at The Americana Inn easily print boarding passes and have access to full concierge services from the company of their choosing. The Americana Inn receives commissions directly from the company on all bookings. TTI provides systems that allow guests to quickly access Boarding Passes, Social Networks, Email, Concierge Services and other functions. Additionally the company is harnessing the popularity of Microsoft Surface Pro 4 Tablets that mount on various surfaces in beautiful enclosures that...
by tti | Sep 20, 2017 | Business Center
Be Smart- Spend Wisely-And Choose Your Business Center Provider Carefully! September 20, 2017 – New York, NY – The hospitality industry’s offering for Business Centers is changing rapidly. “Let’s face facts,” Says Steve Blidner CEO of TTI. “Business centers are still a viable commodity. However, the needs of guests have and continue to change. Make sure your provider has the capability to keep up with these changes. Never get locked into a single platform solution.” Blidner offers these guidelines for choosing your business center provider: “Research the hardware carefully; make certain you are purchasing a recent model CPU, and not a discontinued one. Consumer equipment is not designed to be on 24 X 7, and will not be suitable for a business center environment. Purchase business grade machines that include the latest operating systems. Windows 10 has many enhancements including upgraded security protection. Proper configured systems will last years longer than the everyday bargain computers. Check and double check equipment pricing to avoid paying excessive mark-ups.” Blidner further details the 4 major points Hoteliers should be considering in choosing and revamping their business centers: Carefully review your agreement. Be leery of clauses that enable the vendor to charge more for after hours or additional support services. Your annual support fee should cover all of that. Make sure you have different software options to choose from. Hotels have different demographics. One platform cannot address the needs of all hotels. Make sure your agreement has a termination clause in the event of poor service. That will increase pressure on the vendor to keep up their standards. Check references carefully. Not just...
by tti | Aug 15, 2017 | Business Center
TTI Technologies, a supplier of ID/Passport Scanners, Business Centers, Lobby Tablets, Hotel Information Boards, announced today that it has the answer to the business centers of yester year, says Steve Blidner, TTI CEO, “Yesterday’s business centers were designed for the days when travelers were not equipped with all types of hand held smart devices. Today many decisions are processed by smart phones and tablets of all kinds.” The modernized business center by TTI Technologies understands that and has created an environment that supports and in many cases enhances the applications used by personal smart devices. “Our hotels asked and we listened”, says Blidner, to provide a new look at alternatives to the traditional Business Center and other ways to meet the technology needs of their guests. “We have been providing Hospitality Technology since 1991 and embrace the advent of tablets, cell phones and all the devices that have changed our daily work life” said Blidner. “We’ve released new solutions that focus in on what guests still want out of business centers, such as boarding pass printing and support for business presentations, while allowing the hotel to promote their amenities, services, and partners.” Below are some recent installations. WEB CUBES The Charles Hotel in Cambridge had us set up 20” TOUCH SCREEN PCS on each floor in a small space with a door by the elevators. The PCs are mounted on VESA mounts and have a shelf underneath. They do not have a Keyboard or Mouse. TECH BAR Some hotels have added Tech Bars in an area of the lobby by the bar so that guests can access email...
